Privacy Policy

 

Effective Date: 2025

 

At The Thread Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you visit or make a purchase from our website.

 

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1. Information We Collect

 

When you visit our website or interact with our services, we may collect the following information:

•Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.

•Order Information: Products purchased, order history, preferences.

•Technical Information: IP address, browser type, device data, time zone, and cookies.

•Usage Information: Pages visited, time spent on site, and interactions with the website.

 

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2. How We Use Your Information

 

We use the collected information for the following purposes:

•To process and fulfill your orders

•To communicate with you about your order, delivery, or any support needed

•To personalize your shopping experience

•To improve our website functionality and customer service

•To send promotional emails and updates (only if you opt-in)

•To comply with legal obligations

 

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3. Cookies

 

Our website uses cookies and similar technologies to enhance your browsing experience. These cookies help:

•Remember your preferences and shopping cart

•Analyze website traffic and performance

•Serve targeted ads and promotions

 

You can choose to disable cookies through your browser settings.

 

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4. Sharing Your Information

 

We respect your privacy and do not sell or rent your personal information. We may share your data with:

•Service Providers (e.g. payment processors, shipping partners) only to complete your order.

•Legal Authorities if required to comply with laws, regulations, or legal processes.

•Analytics & Advertising Partners to improve our marketing and website experience.

 

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5. Data Security

 

We take appropriate measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through secure gateways.

 

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6. Your Rights

 

As a customer, you have the right to:

•Access or request a copy of your personal data

•Correct or update your information

•Opt-out of marketing emails at any time

•Request deletion of your account or data